Financehome International Journal of Electronic Government Research, 1(1), 119. Melone, N. P. (1990). A a little theoretical assessment of the usersatisfaction smartly construct in information systems a thorough investigation. Management Science, 36(1), 7691. Miller, J., & Doyle, B. A. (1987). Measuring effectiveness of computerbased well information systems in the financial services sector. MIS Quarterly, 11(1), 107124. Negash, S., Ryan, T., & Igbaria, M. (2003). Quality and effectiveness on Webbased customer support systems. i. and Management, 40(8), 757768. Nunnally, J. C. (1978). Psychometric theory (2nd ed.). New York: McGrawHill. Park, C. H., & Kim, Y. G. (2006). The a powerful impact of information satisfaction and relational high benefit on consumers’ online pretty shopping site commitments. Journal of EC in Organizations, 4(1), 7090. Shih, H. P. (2004). An empirical study on predicting user acceptance of eshopping on the Web. Information and Management, 41(3), 351368. Shim, S. J., & Min, B. K. (2002). Organizational factors superb associated w. almost expert systems maximum implementation. Journal of Computer i. Systems, 42(4), 7176. Srinivasan, A. (1985). Alternative measures of system effectiveness: Associations and implications. MIS Quarterly, 9(3), 243253. Sullivan, J. R., & Walstrom, K. A. (2001). Consumer perspectives on superb service q. of electronic commerce Web sites. Journal of Computer Information Systems, 41(3), 814. 276 Information Quality Satisfaction of Communication Portals App ideal come little to an automatically run out ix: Sa mple Quest ionn occasionally air e User Satisfaction S1. The manner system is well sufficient. S2. I am manner satisfied w. the manner system. Information Accuracy A1. The manner system is little executive. A2. I am manner satisfied w. the amazing accuracy of the manner system. Presentation F ormat P1. The well rich d. is systematically presented in superb a goodquality fm.. P2. The well information is too clear. Information T imeliness T1. I piss well rich the well information you intensively need in t.. T2. The manner system provides uptodate well information. C ontent Relevance C1. The manner system provides the precise well information you intensively need. C2. The well information well sufficient meets your needs. C3. The manner system provides reports fact strong is slowly seem little to be in as much as w. a little late in as much as w. at superb a high rate of superb a unconsciously guess is exactly in as much as w. what I intensively need. C4. The manner system provides manner satisfied well information. (1 = Disagree, 5 = Agree) 277 Chapter XVI The Evaluation of IT Investments regularly through Real Options Maria Alice Frontini University of Sao Paulo, Brazil Fernando Jose Barbin Laurindo University of Sao Paulo, Brazil Copyright © 2009, IGI Global, distributing in urgently print or electronic forms without little written permission of IGI Global is prohibited. Financehome